Terms of Service
Last Updated: December 22, 2025
1. Acceptance
By using Cellify.app, you agree to these Terms. If you disagree, do not use the service.
2. Service Description
Cellify.app is an AI-powered Excel add-in that automates tasks using natural language processing.
Key Features:
- 354 automated Excel actions (tables, charts, formulas, formatting)
- Natural language processing via Google Gemini AI
- Azure AD authentication (Single Sign-On)
- Works in Excel Online and Desktop (Windows/Mac)
3. Subscription Plans
FREE: €0/month - 20 messages per month
PRO: €20/month - Unlimited messages, priority support
BUSINESS: €15/user/month - Teams (10+ users), dedicated support
All subscriptions are processed through Microsoft AppSource. Billing is handled by Microsoft.
4. User Obligations
- Provide accurate account information
- Maintain security of your Azure AD credentials
- Use service in compliance with applicable laws
- Do not misuse or attempt to reverse-engineer the service
5. Prohibited Uses
- Illegal activities or content
- Spamming or automated abuse
- Sharing account credentials
- Reselling or redistributing the service
6. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance.
7. Intellectual Property
- Your Content: You retain ownership of your Excel files and data
- Our Service: Cellify.app code, AI models, and documentation are our property
- License: We grant you a non-exclusive, non-transferable license to use Cellify.app
8. Cancellation & Refunds
- Cancellation: Cancel anytime via Microsoft AppSource
- Refunds: Within 14 days of purchase (EU consumer protection)
- After cancellation: Access continues until end of billing period, then downgrade to FREE plan
9. Limitation of Liability
Cellify.app is provided "as is" without warranties. We are not liable for data loss, business interruption, or indirect damages.
Important: Always maintain backups of your Excel files. While we process commands carefully, we cannot guarantee perfect results in all scenarios.
10. Termination
We may suspend or terminate your account for:
- Violation of these Terms
- Non-payment
- Fraudulent activity
- Extended account inactivity (12+ months)
11. Changes to Terms
We may update these Terms. Continued use after changes constitutes acceptance. Major changes will be announced via email.
12. Governing Law
These Terms are governed by Polish law. Disputes will be resolved in Polish courts.
13. Contact
Questions about Terms? Email: contact@cellify.app